ABOUT THE ROLE Northumbria University is looking for a detail-driven, proactive Accounts Receivable Assistant to join our Credit Control and Accounts Receivable team. As a vital player in our finance operations, you will play an important role in our debt recovery efforts. You will assist with a range of accounts receivable activities, including account maintenance, reconciliations, and general processing tasks. This is a great opportunity to develop your skills in a fast-paced finance environment while contributing to the smooth running of our credit control operations. Key responsibilities include but are not limited to:
1. Driving timely and accurate debt collection through effective customer account management
2. Delivering professional customer service to internal and external stakeholders through the efficient use of the Customer Relationship Management (CRM) system and other communication platforms
3. Supporting Student Loans Company processes including registrations, attendance confirmations, changes of circumstances, remittance handling, and account reconciliations
4. Offering clear, confident advice and guidance to all customers