ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION Our Empty Homes teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. About the role We are looking for a Clearance and Cleaning Operative to join our South West team to support with the delivery of complex repairs, which will include damp and mould work, cleaning, clearance and general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Gloucester and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week. We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced labourer, but you will also have great customer service skills and a willingness to go the extra mile to get the job done. The successful candidates will live near Gloucester to be able to reach our customer locations promptly. You must have a full manual UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership. Key essential requirements of the role You must be able to demonstrate competence within various multi-skills and experience in inner and outer property clearance, basic ground maintenance and, mould washes/treatment and flooring coverings. Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, which includes: Competitive salary of £27,315 Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday 27 Days Holiday Bank Holidays option to buy Extra Holidays Allowance increases with length of service Company vehicle and fuel card for business use Healthcare Cashback Plan Pension Contributions - up to 9% matching contributions 3 x Life Assurance Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice. A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme