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Compliance housing officer

Hove
YMCA DownsLink Group
Housing officer
Posted: 1 September
Offer description

37 hours per week / £37,000 per annum / fixed term until 1 November 2026 / hybrid - based in Hove with regular travel to sites across Sussex and Guildford / Monday-Thursday 9-5pm; Friday 9-4.30pm.

We are dedicated to helping children and young people have a fair chance to be who they want to be by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are recruiting for a new role in our Asset Management Team, which collaborates with housing, compliance, and property management teams to deliver excellent housing services. The successful candidate will be responsible for ensuring property compliance and delivering high-quality housing services across our sites.

The role involves ensuring all statutory and regulatory obligations are met, especially concerning health and safety, property standards, and landlord responsibilities. Additionally, the role oversees responsive mechanical and electrical services to ensure safe and reliable housing for residents. Initially, for six months, the role will lead the onboarding of new properties in and around Hove and support our property portfolio.

The key responsibilities include:

1. Managing onboarding and tenancy processes, including home visits, occupancy checks, and emergency protocols.
2. Coordinating repairs and compliance checks, ensuring they are completed on time.
3. Monitoring housing regulations and safety standards (e.g., gas, fire, legionella, asbestos).
4. Conducting inspections and audits, maintaining regulatory registers, and supporting contractor management.
5. Providing excellent customer service and supporting income collection and tenancy issue resolution.
6. Representing YMCA DownsLink Group in meetings with landlords and suppliers and supporting service improvement initiatives.

Essential requirements include:

* Experience in the housing sector, especially in regulated environments and property compliance.
* Strong knowledge of housing legislation and safety standards.
* Excellent communication and stakeholder relationship skills.
* Ability to manage multiple priorities and deliver results.
* Proficiency in digital tools such as Microsoft Office 365 and property management systems.
* A CIH Level 3 qualification in Housing Maintenance, Lettings, or Housing Services, or equivalent compliance or health & safety qualifications (City & Guilds/IOSH/NEBOSH).
* A full driving licence and access to a car for travel across service sites during working hours.

We are committed to creating an inclusive workplace and support policies of equity, diversity, and inclusion. If you require assistance with the application process, please contact us.

YMCA DLG is dedicated to safeguarding and promoting the welfare of children and young people. Successful applicants will undergo an Enhanced DBS check, including the Children's and Adults' barred lists, along with a reference and background check.

Posted by YMCA DownsLink Group. Registered Charity 101-500. We believe every young person has the right to discover their potential.

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