Customer Support Advisor
£27,000 – £30,000 + The best benefits package
Manchester City Centre
I have just finished up meeting with a business doing it differently to any other company in Manchester. Truly blown away by this place.
It’s no surprise they’re award winners and industry leaders in what they do.
The cherry on top is the job role. You’re not targeted on amount of calls or minutes, your KPI’s are centered around quality service. They really do believe “service over volume”
You will be managing inbound calls, relationship building, taking payments and dealing with queries from customers. A well rounded role focused on support and service.
UNBELIEVABLE PACKAGE FOR YOU;
* Full study support (if you wish)
* Monday – Friday, no weekends, shift patterns between 8am-8pm (35 hour working week)
* Free gym on site built for the staff – FREE TO USE
* Wellbeing counsellor and coach on site every day – FREE sessions
* Monthly raffles to win Ipads, Iphones, TVs and hotel vouchers
* Fitness challenges to win gym wear vouchers
* Free smoothies and protein shakes every day
* An onsite personal trainer who will tailor a plan for you – paid for by the business
* Free breakfast every morning
* Subsides canteen on site
* Monthly awards – best leader, top performance, unsung hero
* Birthday celebrations, team lunches
* Suggestions box to have your say on what else they can implement!
They’re looking for a true customer service professional with experience in a similar role, perhaps someone who has worked in a role that similarly is focused around service rather than volume.
If you want a genuinely brilliant career with a great business, maybe you’re sick of the high volume calls and hitting unrealistic minutes and want to actually feel like you’re helping people; this is perfect.