For
decades, our beloved neighbourhood restaurant has been a staple in the North
Oxford community. Mamma Mia is renowned for its handmade pizza, fabulous pasta
dishes and hospitality. We pride ourselves on our excellent reputation and the
loyalty of our thousands of regular guests. We are now seeking an experienced
and passionate Restaurant/GM to join our team and help us continue to thrive.
Job Summary:
As
Restaurant Manager, you will be responsible for maintaining the high standards
of service and quality that our guests have come to expect in both our Summertown
& Jericho restaurants. This role requires strong leadership, excellent
communication skills, and the ability to work well under pressure while
fostering a warm and welcoming atmosphere.
Key Responsibilities:
* Hands-on
front-of-house role, where you will lead and inspire your
restaurant team
* Operational
Management: Oversee day-to-day operations to ensure
seamless service
* Customer
Service: Maintain and strengthen our excellent
customer relationships and maintain and strengthen our reputation for
quality and hospitality.
* Team
Leadership: Recruit, train, and manage
front-of-house staff to promote a positive and customer-focused work
environment. Scheduling for both Summertown & Jericho restaurants.
* Stock
Management: Manage inventory levels and order
supplies as needed.
* Collaboration: Work
closely with Head Chef to ensure that our pizzas, pasta and full menu
offer are consistently delivered to our high standards.
Skills and Qualifications:
* Proven
Experience: Previous experience as a Restaurant
Manager.
* Leadership
Skills: Strong leadership and team management
abilities.
* Communication
Skills: Excellent communication and
interpersonal skills.
* Technical
Skills: Proficiency in restaurant management
software and point-of-sale systems.
* Business
Acumen: Financial acumen and budgeting
experience.
* Health
and Safety: Knowledge of food safety standards and
regulations.
* Community
Focus: A genuine passion for building and
maintaining strong community relationships.
What We Offer:
* Competitive
salary package: 60K +
* Ongoing
training and professional development opportunities.
* A
dynamic and supportive work environment with a dedicated team.
* The
opportunity to be part of a beloved local institution.
Additional Note:
We are particularly interested in candidates
who share our commitment to serving high-quality, authentic dishes and
fostering a warm, welcoming atmosphere for our guests. If you are passionate
about Italian cuisine and delivering exceptional hospitality, this role could
be an excellent fit for you.