Description Come and join our friendly team of driver at our Customer Fulfilment Centre for Waitrose, Greenford. The site is 24 hours a day, 7 day a week warehouse and transport operation. Shift: AM shift starting time between 04:30am -7.30am and PM shift starting time between 12:00pm-03:00pm Working Pattern: Mix days and Fixed hours (15-30 hours per week) Within this role, you will: Be spending your day greeting our customers and delivering their shopping on-time with lots of Waitrose personality. Operate your vehicle in a safe, legal and economical manner always. Carry out daily vehicle checks accurately and follow correct defect procedures. From loading up, fuelling and checking the van for the next route, or giving a customer a call so they know what time their shopping will arrive, everything we do is with our customers in mind To deal with any queries or complaints in a courteous and efficient manner Work towards deliveries in line with key performance indicators (KPI’s) The role is hands on, will involve heavy lifting/ handling and full of variety. No two shifts are ever the same – customers look for help in all kinds of different ways. You’ll need While previous experience is a bonus (although not essential) for Customer Delivery Drivers, we’re more interested in your customer service background, enthusiasm, friendly personality, and that you care about making a difference for Waitrose’s customers and colleagues. Additionally, we’re looking for people who: Are over 18 years old, hold a valid/current full UK driving license (manual) with no more than 6 penalty points Enjoy helping others and working in a team Results orientated and can work to schedules Understands the basics and importance of Health and Safety procedures Able to lift and handle goods Have excellent communication skills Can take the initiative and use common sense Has a good degree of literacy and numeracy Can stay calm under pressure Are safe and courteous driver who can deliver our outstanding service right to our customers’ doors, then we want to hear from you! What do we offer? We really value our people and offer a friendly, safety first working environment. Alongside a competitive hourly rate of £14.48 Access to onsite discounted Waitrose shop Modern fleet Pension scheme Share incentive plan Cycle to work 20 days annual leave plus 8 bank holiday Uniform provided Training and development from the best in the business to get you up to speed and feeling confident in the role Training Candidates must be available to attend 1 week of paid in-house training. Monday 08:00-16:00 Tuesday 08:00-16:00 Wednesday 08:00-16:00 Thursday and Friday hours will be confirmed on the first day of induction Apply now! Please be aware that as part of our recruitment process, job offers are subject to a Criminal Record Check and will include a license check, which will be carried out by an external third party. We ask that you have the right to work in the UK and be able to provide these documents at interview. We are sorry but if you have been disqualified from driving within the last 10 years, we will not be able to accept your application. So, if you think you have what it takes and want to be part of a supportive and friendly team, we can’t wait to hear from you! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.