As a Service Development Product Manager, you will be pivotal in the development and delivery of the services roadmap. Within a cross-functional, self-managing project team, you will be the custodian of each service during its development, testing, and preview release, and will ensure that the service product is developed in line with the vision for it.
Responsibilities
* Research new service requirements, decide the features of new services, and formulate business cases for approval.
* Product manage any new services and service features that are approved.
* Communicate service development updates to key people within Softcat.
* Maintain a thorough understanding of customer needs, the market, our competition, and future trends.
* Own and articulate the vision behind each service to the service development project team.
* Actively engage the service development project team and build great relationships with all team members.
* Project manage the development of new services.
Qualifications
* Experience working within an organisation focused on service(s).
* Experience of working on fast-paced projects.
* Experience of working in a highly analytical way to find creative solutions to challenges.
* Experience with Datacentre.
About the Team
Softcat's Service Development team is in place to develop, introduce and improve the IT services that we offer our customers. The role of the team is to research new potential service offerings and bring them to life by working with the wider organisation.
About Softcat
It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We're proud of our achievements and have even bigger plans for the future. We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.
Flexible Working Patterns
* Hybrid working
* Working flexible hours - flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
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