An established retailer in a new site, is seeking an experienced Distribution Centre Manager to lead operations within a high-volume distribution environment. The successful candidate will oversee all warehouse and logistics activities, ensuring efficient inventory flow, operational excellence, and strong service delivery across both retail and e-commerce channels.
This role requires a hands‑on operational leader with strong people management capability, experience managing seasonal demand fluctuations, and a focus on continuous improvement, safety, and customer service.
Key Responsibilities
* Oversee all day‑to‑day distribution centre operations, including receiving, storage, inventory control, picking, dispatch, and returns.
* Ensure operational efficiency during peak trading periods.
* Maintain accurate stock control across a large and varied product range.
* Lead, coach, and develop warehouse teams, supervisors, and operational leaders.
* Drive a culture of safety, accountability, and continuous improvement.
* Implement and maintain best practices in warehouse layout, stock flow, and space utilisation.
* Ensure timely fulfilment of both retail replenishment and direct‑to‑consumer orders in line with service level agreements.
* Maintain high standards of health, safety, and operational compliance.
* Monitor KPIs and operational performance metrics, producing regular management reports.
* Manage relationships with third‑party logistics and transport providers.
* Work collaboratively with commercial and operational teams to support forecasting and inventory planning.
* Support automation, systems improvement, and sustainability initiatives across the operation.
Required Experience & Skills
* Proven senior leadership experience in warehouse or distribution centre management.
* Exposure to fast‑paced operations in either 3PL or Retail.
* Proven experience leading medium to large operational teams.
* Strong understanding of warehouse management systems (WMS), inventory control, and e‑commerce.
* Solid knowledge of health & safety standards and operational compliance.
* Experience managing operational budgets and driving cost efficiencies.
* Ability to adapt to changing business priorities and fluctuating operational volumes.
* Strong analytical, organisational, and communication skills.
* Professional logistics or supply chain qualifications.
* LEAN, Six Sigma, or continuous improvement training.
* Experience in high‑SKU or seasonal distribution environments.
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