ServiceNow Architect | £88k + bonus | Hybrid (mostly remote) (JSSN33) England
Senior ServiceNow Architect | Hands-On | £88k + Bonus | Predominantly Remote
Are you an experienced ServiceNow professional ready to move into a senior, hands-on Architect role? We're looking for a skilled ServiceNow expert — from any technical background (development, engineering, administration, consultancy) — who can design and deliver complex solutions while remaining close to the technology.
We need someone with proven ServiceNow delivery experience, comfortable leading architectural decisions and still willing to get hands-on when needed. You'll work on high-profile projects, defining strategies, shaping solutions, and setting technical standards from the front.
What you'll be doing:
1. Designing ServiceNow architectures that align with client business objectives and future growth.
2. Working across a range of ServiceNow modules — including ITSM, ITOM, ITAM, CSM, and more.
3. Advising clients on platform best practices, automation opportunities, integrations, and scaling strategies.
4. Leading technical delivery — working closely with consultants, developers, and stakeholders.
5. Providing mentorship to project teams, helping uplift technical capability across the board.
6. Remaining hands-on when required — scripting, designing workflows, security configuration, and complex integrations.
What we're looking for:
1. Solid, hands-on ServiceNow technical experience across modules such as ITSM, ITOM, ITBM, ITAM, or CSM.
2. Experience designing or heavily influencing ServiceNow solution architecture in previous roles.
3. ServiceNow Certified System Administrator as a minimum; Implementation Specialist certifications are highly desirable.
4. Strong understanding of integration methods (REST, SOAP, APIs) and multi-cloud environments.
5. Familiarity with Agile delivery methods and ITIL frameworks.
6. A passion for the ServiceNow platform and a desire to stay close to the technology while shaping the big picture.
What's in it for you?
This is a great opportunity to play a key role in large-scale ServiceNow programmes for major UK clients, helping to define roadmaps, transform services, and deliver high-quality technical solutions.
You will join a well-established and supportive team with a flexible, remote-first approach. Occasional travel to UK offices and client meetings will be required, but you will generally have the freedom to work where you prefer.
Salary is up to £88k, plus bonus and a comprehensive benefits package. Full support for ongoing ServiceNow certifications and professional development is provided.
If you're ready for a ServiceNow Architect role where you can stay technical while influencing strategy, get in touch — let's have a chat!
Application details:
* Name: Please include your first and last name.
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* Phone: Please include your country code.
* CV / Resume: Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.
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