Social network you want to login/join with:
One Stop - Customer Service Assistant, Prestatyn
Client: One Stop
Location: Prestatyn, Meliden
Job Category: Other
EU work permit required: Yes
Job Reference: eea19e53ff11
Job Views: 5
Posted: 19.08.2025
Expiry Date: 03.10.2025
Job Description:
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same. Your role involves providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance. You will also contribute to creating a safe and welcoming environment, participate in store activities, and support store operations.
You will be Responsible For:
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety and following training.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit delivery.
* Living company values, making everyone feel welcome, and following policies.
* Clocking in and out accurately.
* Following security procedures and wearing safety equipment.
* Following the think 25 policy when serving age-restricted products.
* Responding to assistance calls and explaining actions to customers.
* Keeping the store tidy and organized.
* Potentially managing shifts in absence of supervisors.
* Following training to ensure safety and legality.
Additional Duties:
If the store has a Post Office Local, duties include managing post office operations, which require passing a background check. Failure to pass will result in withdrawal of the job offer.
Flexible Working:
We support flexible working arrangements to accommodate different life situations. Discuss your needs during the application process.
Core Purpose:
Serving our customers, communities, and planet better every day.
Values:
* Customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About Us:
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including groceries, cash machines, Post Office, parcel services, bill payments, lottery, and vending solutions.
Please Note:
Applicants must be above school leaver age. For details, check local school leaver age requirements.
Benefits:
* 10% discount in One Stop and Tesco stores
* 20% discount on F&F clothing in Tesco
* Discounts on Tesco Mobile, insurance, healthcare, and more
* Additional colleague discounts and benefits
* Retirement savings, life assurance, private medical insurance, and flexible working options
#J-18808-Ljbffr