Job Summary
Grub Fresh Food, part of the Grub Group in Aberdeen, is looking for a hands-on Operations Manager who can balance the big picture with the day-to-day details. You’ll be responsible for making sure the business runs smoothly, profitably, and efficiently - with a sharp focus on maintaining strong margins while keeping quality and customer satisfaction at the heart of everything we do. This role is perfect for someone who thrives both in the office and on the shop floor, leading by example and driving results.
Key Duties & Responsibilities
* Drive operational performance to maximise profitability and protect healthy margins across the Grub Group.
* Work side-by-side with the team on the ground to ensure smooth day-to-day operations in food prep, service, and logistics.
* Monitor sales, costs, and waste to spot trends and take action quickly.
* Lead and inspire a team, creating a culture of accountability, energy, and continuous improvement.
* Ensure food safety, compliance, and high service standards are consistently met.
* Manage stock control, supplier relationships, and resource allocation effectively.
* Collaborate with management on strategies to grow revenue and improve efficiency.
* Tackle operational challenges head-on, ensuring minimal disruption to service.
Requirements
* Proven track record in an Operations Manager or similar leadership role, ideally in food service, hospitality, or retail.
* Strong commercial awareness with experience in managing margins, budgets, and KPIs.
* A hands-on leadership style - you’re as comfortable working with spreadsheets as you are serving customers or supporting the team.
* Excellent problem-solving skills and a proactive approach to improvement.
* Strong organisational skills and the ability to prioritise in a fast-paced environment.
* Confident communicator able to engage effectively at all levels of the business.
Job Types: Full-time, Permanent
Pay: £32,500.00-£50,000.00 per year
Experience:
* Hospitality management: 2 years (required)
Work Location: In person
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