Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions. In recent years, Shelbourne Motors has undergone a major period of transformation and recognition. Most recently, we were proudly awarded: Dealer Group of the Year 2024 & 2025 EV Dealer of the Year 2025 Best Marketing Campaign 2025 Business Eye Northern Irelands Fastest Growing Family Business AM Awards Highly Commended: Best Marketing Strategy Our success is driven by our people, our ambition, and our long-term vision: To be the most trusted, customer-centred and sustainable automotive group. Our Mission and Values place customer experience, innovation, teamwork and zero-emissions leadership at the heart of everything we do. We are now seeking a Workshop Controller to join our Aftersales team in Newry. Location:Vacancy in Newry Hours of Work:Monday - Thursday 8.00am - 5.30pm ? Friday 8.00am - 3.00pm ? Every third Saturday 9.00am - 1.00pm The Role This is a key role within the Aftersales department, responsible for controlling the workflow of the workshop, maximising technician productivity, and ensuring the highest standards of quality and customer satisfaction. Day-to-day duties: Manage and control the daily workflow of the workshop Allocate jobs effectively to maximise technician efficiency and productivity in line with monthly targets and hold reviews to give regular feedback to improve individual performance. Work closely with Service Advisors and Technicians to ensure smooth operations. Conduct quality checks on completed work to ensure compliance with safety and technical standards Oversee the use of hand tools, power tools, welding equipment, and other technical apparatus Ensure work is completed to the highest standards and within agreed timeframes Assist with equipment repair, troubleshooting, and maintenance as required Support team members with technical guidance on schematics, assembly, or mechanical issues Ensure work environment is maintained to the highest standards and promote a positive work environment focused on safety, efficiency, and customer satisfaction About You: A minimum of Light Vehicle Maintenance Level 3 qualification Previous experience as a Workshop Controller or Senior Technician within a franchised dealership Strong organisational and leadership skills Ability to work in a fast-paced environment A team player with a focus on efficiency, quality & customer service A full clean UK driving licence. If you are passionate about delivering excellent customer service with a dedication to quality Shelbourne Motors would love to hear from you. Skills: Light Vehicle Maintenance Level 3 or equivalent Vehicle Diagnostic Driving Licence Line Manager Organisational Skills Lean Benefits: 30 days annual leave Employee Referral Programme Long Service Awards Company Events Employee Discounts