Overview
We are seeking a talented and driven E-Commerce Specialist to join our dynamic team. The ideal candidate will have a strong background in digital marketing and e-commerce, with a keen understanding of online consumer behaviour. This role involves managing our e-commerce platforms, optimising product listings, and driving sales through various digital channels. The successful applicant will be proficient in project management, SEO, and analytics, with excellent communication skills to collaborate effectively across departments.
Role Description
This is a part-time role for an Ecommerce Assistant based in Greater London. The Ecommerce Assistant will be responsible for supporting daily operations including customer service, processing sales and invoices, and enhancing customer experiences. The role involves coordinating with various teams to ensure smooth order processing and delivery.
Key Responsibilities:
* Create and manage product listings on TikTok Shop, Amazon Seller Central, Shopify, Etsy, and eBay.
* Monitor orders and ensure timely packing and fulfilment.
* Process returns and manage customer complaints professionally.
* Conduct trend and product analysis to identify high-demand items.
* Collaborate with the team to improve sales performance.
* Maintain high standards of accuracy and attention to detail in all tasks.
Requirements:
* Strong communication skills (written and verbal).
* Experience with e-commerce platforms (TikTok Shop, Amazon, Shopify, Etsy, eBay).
* Product analysis and trend-spotting abilities.
* Ability to work independently and as part of a team.
* Basic knowledge of order fulfilment and return handling processes.
* Problem-solving mindset with a customer-first approach.
* Inventory management skills
* Experience in using AI tools ChatGPT, Canva, Adobe is poster making will be a plus.
* Marketing skill and logistics management skills is a plus.
Benefits:
* Opportunities for growth within the company
* Friendly, collaborative work environment
Location IG2 6NW
Job Type: Part-time
Pay: £12.50-£13.50 per hour
Expected hours: 16 – 20 per week
Benefits:
* Flexitime
Experience:
* shopify: 1 year (preferred)
* Amazon seller centre: 1 year (preferred)
* tiktok shop: 1 year (preferred)
* ebay: 1 year (preferred)
Work Location: In person
Job Types: Part-time, Temporary
Contract length: 3 months
Pay: £12.50-£13.50 per hour
Expected hours: 20 per week
Benefits:
* Flexitime
Work Location: In person