Overview
Tesco UK • Lime Trees Rd Superstore • Permanent • Apply by 12-Sep-2025
Availability Window
Days From time To time Sun 10:00:00 19:00:00 Mon 07:00:00 16:00:00 Wed 13:00:00 22:00:00 Thu 10:00:00 19:00:00 Fri 07:00:00 16:00:00 Sat 13:00:00 22:00:00
Shift Leader pay starts from £14.76 per hour and increases to £15.97 for stores inside the M25. Additional payments may apply depending on location.
New colleagues are offered a minimum of 16 guaranteed hours per week; there are also opportunities to work a minimum of 12 hours if preferred.
The availability windows indicate preferred times during the week. Shifts will be scheduled within these times with 3 weeks notice. We are flexible about close matches to advertised times.
Text for more details.
Customers are at the heart of everything we do.
As a Shift Leader you will oversee store operations on the shop floor and aim to improve service for customers, colleagues and communities, while facing various challenges daily.
What you will do
* Work in a fast-paced retail environment with variety
* Own and run duty shifts, coordinating the team to maintain a clean, well-stocked store that exceeds customer expectations
* Support customers and ensure they leave with what they came for
* Coach colleagues and provide feedback to improve service
* Guide and support colleagues to keep the store safe for staff and customers
* Understand store performance and assist managers in actions to improve operations
* Lead by example and set a high standard for the team
Note: You must be 18 or over to apply.
What is in it for you
* Variety and flexible hours to suit lifestyle
* Development opportunities with ongoing training
* Inclusive environment where everyone is welcome
* Your voice matters and ideas are welcomed
* Wellbeing support and resources
* Life cover and pension with employer contributions
* Benefits such as discounts, cycle-to-work and other schemes
* Uniform provided and supportive policies for life events
* Access to colleague networks
Benefits
* Holiday starting at 20 days plus personal day and Bank holidays
* Flexible working from day one
* Colleague Clubcard benefits
* Wellbeing resources
* Life cover and pension with employer contributions
* Various additional benefits to suit you
* Uniform provided
* Colleague networks
* Further information available about benefits
Your responsibilities
* Coordinate the store team to provide a simple, welcoming shopping experience
* Support colleagues in delivering daily priorities and breaks
* Open/close the store and manage duty cover with safety in mind
* Serve as the point of contact for day-to-day queries when the manager is absent
* Maintain a clean, tidy, well-presented store
* Support events and community initiatives
* Promote an inclusive and positive team environment
* Deliver great customer service and listen to customers
* Keep the team informed of communications and updates
* Stay informed about store performance and look for improvements
* Coordinate store improvements and remove obstacles to service
* Follow health and safety procedures
* Recognise and celebrate colleagues for great service
Your profile
* Be a great role model with thoughtful customer service
* Build strong relationships to foster an inclusive team
* Communicate clearly using various methods
* Lead in the absence of the Manager
* Make good decisions and adapt to change
* Be motivating and inspire the team to exceed expectations
* Be curious and seek ways to serve customers, communities and the planet
About us
Our vision is to become every customer’s favourite way to shop, with the core purpose of serving customers, communities and the planet a little better every day. We are committed to diversity, equity and inclusion and to a fully inclusive recruitment process.
We support flexible working and welcome discussions about accommodation during the application process.
Disability Confident Leader: information about accessibility support is available on request.
Please note the minimum school leaver age requirements and country variations. Some roles require early morning or late night shifts and certain duties.
For more information about us please visit our website.
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