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Are you a detail-oriented Housekeeping Manager?
We are seeking a world-class Housekeeping Manager with experience in five or four-star hotels. You should have a proven track record of leading a housekeeping team to maintain the highest standards of cleanliness and presentation. Your role will involve providing inspiring leadership, fostering high-performance teamwork, and demonstrating the ability to innovate and adapt quickly. You must be capable of motivating your team to take ownership and pride in their work, setting high standards of performance, and understanding the luxury hotel market. Exceptional guest service skills, a proactive approach, and results orientation are essential.
Responsibilities include:
1. Overseeing daily housekeeping operations and assisting in scheduling based on business needs.
2. Creating and implementing SOPs to meet Visit Wales and AA 4-star and rosette standards.
3. Driving recruitment and ensuring comprehensive training for delivering world-class guest service.
4. Inspiring and leading a passionate team to provide exceptional guest experiences and handle daily operational pressures.
Benefits:
As part of The Celtic Collection, enjoy perks such as free on-duty parking, lifestyle and retail discounts, and career development opportunities.
About Us:
The Celtic Collection features five unique hotels in South Wales, including the renowned Celtic Manor Resort, a multiple award-winning destination known for golf, luxury spas, conference facilities, and family activities. Our portfolio also includes award-winning restaurants, historic manor houses, and modern hotels with luxury lodges.
Recruitment Info:
We reserve the right to close this vacancy early if we receive a high volume of applications. All applicants must be eligible to work in the UK, with documentation required during the recruitment process. We are an equal opportunity employer and welcome applicants of all ages.
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