Bank Admin Assistant – Cinnamon Care Collection
We are looking for an Administration Assistant/Receptionist to work on an ‘as‑and‑when’ basis to cover annual leave and ad‑hoc sickness. Rotas are planned in advance so you will be given notice of days/weeks needing to be worked. You will be the first point of contact at the home and this role requires someone who has a range of skills with good IT experience and attention to detail.
Pay Range
Base pay: £12.39 per hour plus company benefits. Pay will be based on your skills and experience.
Responsibilities
* Welcome and greet visitors in a professional and courteous manner, ensuring visitor booking and identity checks.
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages.
* Provide additional administration support to the Home Administrator on a daily basis, predominantly for HR related duties.
* Assist with recruitment tasks such as sifting CVs, chasing references and verifying ID documents.
* Organise internal meetings and ensure required actions are followed up.
* Coordinate the staff meal process as applicable to the individual home.
* Respond to any emergency situations as requested by the home.
* Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification
* Excellent customer service skills.
* IT literacy – competent with the use of systems.
* Previous telephone experience.
* Professional telephone manner.
* Knowledge of general administration.
* Good communication skills.
* Neat and well presented.
* Excellent written and verbal English.
Additional Information
* Seniority level: Entry level
* Employment type: Contract
* Job function: Administrative
* Industry: Public Safety
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