Service Advisor / Service Receptionist
Salary: Up to £32,000 basic | OTE £38,000
Location: Preston
NO WEEKENDS - enjoy your full weekend off every week
Richard Abson Group are working with a premium dealership in Preston to recruit an experienced Service Advisor / Service Receptionist. This is a fantastic opportunity to join a reputable and forward‑thinking dealership offering excellent career progression, ongoing support, and industry‑leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles.
The site is extremely well‑supported with 16 Technicians and 3 Service Advisors already in place, ensuring a strong workshop capacity and a collaborative working environment.
The Role
* Act as the first point of contact for customers, delivering outstanding service
* Handle customer enquiries and provide technical information on vehicle servicing and repairs
* Keep customers updated on vehicle progress
* Promote and sell service plans and additional products
* Ensure a consistently high level of customer satisfaction
About You
* Minimum 1 year’s experience in a similar role (main dealer preferred)
* Strong customer service and communication skills
* Sales‑focused with the ability to upsell effectively
* Experience with Kerridge and 1Link is advantageous
Salary & Benefits
* Basic salary up to £32,000
* Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £38,000
* Monday to Friday 8:00 a.m. – 6:00 p.m.
* Excellent training and career development opportunities
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