The Job: On behalf of our client we are seeking a Contract Senior Client Engagement Manager. In this role your responsibilities will include: This opportunity will be a 3-month contract. You have the opportunity to join a genuinely client-centric law firm that advises many of the UKs leading businesses and public sector organisations. You will be responsible for developing a number of their most significant client relationships and influencing the direction of their Client Programme strategy. This is a client-facing role, working with Client Relationship Partners and their client teams to develop deeper, stronger relationships and deliver profitable growth. You will be supported by a Client Development Executive and business services professionals from across their BD, FutureLaw, Knowledge Management, L&D, ED&I, Sustainability, Risk and IT teams. Working with the Lead Client Programme Manager, you will help to evolve their Key Account and Client Listening Programmes and share your knowledge through contributing to best practice initiatives. The role also involves working closely with other Business Services teams to align us to their clients businesses, their ways of working and future needs. Create and deliver strategic client development plans, working closely with Client Relationship Partners and their teams. Run regular, output-focussed client team meetings to share knowledge, identify opportunities for cross-selling and put forward and plan client development activities. Share relationship investment, service delivery and client development best practice. Proactively engage with client and business service teams to drive active client engagement. Use their CRM system and other tools to share client insights and best practice. Work with the Lead Client Programme Manager to shape and develop the their Client Listening Programme. Support the accountability and governance of the Client Engagement Programme through regular reporting and client reviews. Help to broaden the relationship across the clients business and across the firm in order to institutionalise client relationships. Map client relationships to identify gaps where the firm can deepen and grow relationships. Lead on delivery of client contractual requirements (MI, Secondmentsetc) and BID promises. Identify issues that are of importance to their key clients Manage regular Relationship Review meetings, including research, setting agendas, drafting relationship review reports and managing the follow up actions. Actively build your own network of client relationships with Panel Managers, Procurement, PAs, etc. Lead on panel reviews for clients in the programme and share relevant client information with those working on other sales opportunities. Promote the work we are doing with our clients through external communications including their website, social media channels and PR activity. The Person: For this role, our client is looking for someone who has the following skills and experience. Excellent interpersonal and relationship building skills Proven track record of client management / business development within a professional services environment Enthusiastic, confident, pro-active, persistent and robust Good organisational skills able to multi-task, strong time management skills Able to work well under pressure and drive through major projects to completion Able to understand wider business issues and develop new ideas to add value to the client development / BD process Good humoured and positive outlook Graduate or equivalent The Hours: Monday Friday 9am 5pm The Location: Central Bristol, Hybrid The Salary: C£71,000 The Contract: 3 months