Overview
Order to Cash (O2C) Order Partner Management Specialist, GS S&O, Order to Cash (O2C) & Revenue Reporting at Amazon Web Services (AWS).
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Description
AWS is the world''s leading cloud computing platform, serving millions of customers across 190+ countries. We provide scalable infrastructure web services that enable businesses of all sizes to access compute power, storage, and numerous other services on demand. The Order to Cash (O2C) Order and Partner Management team enables global order processing, invoicing, revenue reporting and forecasting, and financial audit capabilities. We are seeking an experienced, self-directed Order and Partner Manager to support ProServe operations and partner activities.
This role offers exposure to ProServe operations while driving scalable solutions that accelerate enterprise cloud adoption. You will manage daily operations for AWS contract enablement and external partner relationships, oversee subcontracting policy governance, support field teams in agreement creation, and track and process operational requests. You will troubleshoot issues, maintain Salesforce documentation, provide audit support, report program metrics to stakeholders, and drive process automation and system enhancements to improve efficiency.
The successful candidate will bring proven Business Operations experience, strong stakeholder management capabilities, and excellent communication skills, with a demonstrated ability to influence change in fast-paced environments.
Key responsibilities
* Own project accounting setup for Professional Services, primarily for Europe (EMEA) with extended support to North America (NAMER)
* Provide day-to-day support to stakeholder inquiries, adhering to SLAs and policies
* Evaluate solutions for quality, business impact, and scalability
* Assist in reconciling customer and partner accounts impacting budgets and revenue forecasts
* Facilitate scoping meetings with subject-matter-experts and project leads
* Design and deliver training materials across platforms (Wisdom, Wiki, Training platforms)
* Develop scalable, reusable content for global audiences
* Monitor and improve organizational effectiveness as a trusted advisor
* Implement continuous improvements across order to cash, sales, and program management
* Manage and support Project Accounting for AWS Professional Services, ensuring accurate project setup aligns with the contract
* Develop reporting mechanisms and dashboards to monitor data quality impacting KPIs
* Collaborate with global counterparts and system teams to optimize processes through analysis and automation
A day in the life
* Manage Project accounting setup for Professional Services globally and evaluate solutions for quality, business impact, and scalability
* Leverage appropriate tools and delivery methods based on usage, need, and audience
About the team
Our team is dedicated to supporting new members, with a focus on knowledge sharing and mentorship. We care about career growth and strive to assign projects that help team members develop into well-rounded professionals.
About AWS Diverse Experiences
AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or follows a non-traditional path, don’t let it stop you from applying.
Why AWS?
AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate. Customers range from startups to Global 500 companies.
Inclusive Team Culture
We foster inclusion through employee-led affinity groups, mentorship, and ongoing learning experiences to help you grow.
Work/Life Balance
We value work-life harmony and offer flexibility as part of our culture.
Basic Qualifications
* Experience with sales CRM tools such as Salesforce or similar software
* Experience using Microsoft Excel to manipulate and analyze data
* Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
* Experience in a high-growth technology company
* Experience in finance, business management and sales operations
* 3+ years managing subcontracting operations and reviewing Statement of Work agreements within a Professional Services or staffing organization
Amazon is an equal opportunities employer. We value a diverse workforce and base decisions on experience and skills. Please review Amazon''s Privacy Notice for information on how we collect, use, and transfer candidate data. We also provide accommodations for applicants with disabilities during the hiring process. If you need an accommodation, contact your Recruiting Partner.
Company: AWS EMEA SARL (UK Branch) – Job ID: A3078067
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