My client a leader in the financial sector are looking to employ and experienced Cisco /Webex AV Engineer
Key Responsibilities
1. Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies
2. Responsibilities include: Problem management, Incident management, and Change Management
3. Creates accurate project specifications
4. Drive proof of concepts to test new capabilities and technologies
5. Management and coordination of vendor and third-party escalation support
6. Provide technical input to create, maintain and implement content and standards
7. Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
8. Works on prioritized/assigned features for ongoing sprints
9. Proficient with Voice, Video and WebEx technologies
Education & Experience
10. Up to 4 years of experience with voice video and Cisco Webex platform on and off premise
11. Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
12. Bachelors Degree in computer science, computer engineering, or equivalent work experience
13. Microsoft Teams experience is a plus
Knowledge/Skills Specific technical knowledge in the following areas:
14. Cisco Cloud Collaboration Technologies:
15. Hybrid Calendar
16. WebEx App formerly known as ” WebEx Teams “
17. Video Conferencing (Cisco TelePresence)
18. Room OS 11
19. Cloud Calling
20. Control Hub Administration
21. Site Service Administration
22. Jabber
23. VoIP Protocols such as SIP, MGCP and SCCP
24. Video Devices, Cisco Room Series Room OS11, Desk Pro
25. Microsoft Exchange / Active Directory / Outlook/ Teams
26. Analytical skills and technical knowledge to take on service problems of moderate to high complexity
27. Able to decipher VoIP, Video and Webex topologies
28. Scripting and automation are a plus
*Rates depend on experience and client requirements