Overview
We are seeking a dedicated and experienced Deli Manager to oversee the daily operations of our deli department. The ideal candidate will possess strong leadership skills and a passion for food, ensuring that our customers receive high-quality products and exceptional service. This role requires a blend of culinary expertise, team management, and a commitment to food safety standards.
Key responsibilities
* Staff Management:
* Hiring, training, scheduling, and supervising deli staff.
* Fostering a positive work environment and motivating the team.
* Addressing employee concerns and conducting performance reviews.
* Food Preparation and Quality Control:
* Overseeing the preparation and presentation of deli products, including sandwiches, salads, and hot foods.
* Ensuring food safety and sanitation protocols are strictly followed.
* Maintaining the cleanliness and organization of the deli area, equipment, and storage spaces.
* Inventory Management:
* Ordering and receiving deli products and supplies.
* Managing inventory levels, rotation, and waste to minimize loss and ensure freshness.
* Coordinating with suppliers and vendors.
* Customer Service and Sales:
* Providing exceptional customer service and resolving customer complaints.
* Developing and implementing merchandising and sales strategies to increase department sales and profitability.
* Financial Management:
* Monitoring sales, costs, and profit margins.
* Managing labor costs and adhering to budget goals.
* Compliance and Safety:
* Ensuring compliance with all health, safety, and legal regulations, including food safety guidelines like HACCP and Natasha's Law.
* Maintaining a safe and accessible environment for both customers and staff.
Essential skills and qualifications
* HACCP
* Food Safety Level 2/3
* Prior experience in a deli or foodservice management role.
* Knowledge of deli operations and food safety standards.
* Strong leadership, organizational, and communication skills.
* Excellent customer service and interpersonal skills.
* Ability to multitask and work effectively in a fast-paced environment.
* Proficiency in inventory management and ordering systems.
* Experience with sales and promotional strategies.
* A passion for food and a desire to provide customers with high-quality products and an exceptional experience.
Rate of pay to be discussed
Job Type: Full-time
Work Location: In person
Application deadline: 24/08/2025
Reference ID: HFDeliManager
Expected start date: 08/09/2025