Somerset Care is an award-winning not-for-profit care provider across the South West. When people think about care, they think of the Somerset Care Group.
Everything we do at Somerset Care is underpinned by our four core values:
* Connecting with people
* Making a difference
* Doing the right thing
* Embracing change
By living these values, we ensure that we keep our commitment to delivering high-quality, tailored care to support and enrich the lives of our customers.
Trainer and Assessor - Health & Social Care.
Step Ahead Training Centre deliver induction training across the Somerset Care Group in accordance with legislative requirements. We provide internal and external Diplomas in Health & Social Care, Management and Team Leading Awards, in addition to other nationally recognised qualifications through City & Guilds.
We are looking to recruit a new team member to work across Somerset, Bath & Northeast Somerset (B&NES), Devon, Wiltshire and North Somerset. The position is full-time and would require flexibility in working hours.
About you
You need to demonstrate your own knowledge and competence in Health & Social Care. An Assessors qualification is Essential (Level 3 Certificate in Assessing Vocational Achievement, A1 or D32/33) with a teaching qualification desirable (Level Three Award in Education and Training or Level Four Certificate in Education and Training), as well as a formal qualification demonstrating occupational competence. The successful applicant must have the ability and willingness to undertake necessary training and qualifications
Job Summary:
The primary role of the Trainer and Assessor is to prepare, deliver and evaluate training courses to Care and Support Staff within the Somerset Care Group (and external agencies), in order to achieve the Care Certificate and maintain compliance with the company quality standards for training.
You will be required to monitor and work closely with staff and maintain their personnel records in accordance with the General Data Protection Regulation. The job holder will carry out a diverse range of administrative tasks and training delivery conducive to the employment of staff and the efficient operation of the Somerset Care Group care operational teams.
Duties and Responsibilities:
You will be responsible for
* Preparing, delivering and evaluating training courses to Care and Support Staff within the Somerset Care Group and external agencies. Ensuring staff are trained to current standards by assisting the company to ensure their induction programme meets the requirements of the Care Sector. In order to achieve the Care Certificate and maintain compliance with the company quality standards for training. Monitor and work closely with staff.
* Deliver the Induction/mandatory training for Care and Support and Operational Staff. Mark and re-assess tests if necessary to obtain pass levels.
* Reviews of the Somerset Care Group staff and the completion of the Care Certificate.
* Candidate's assessment.
* Ensuring each candidate is aware of their responsibility in the collection and presentation of evidence.
* Holding progress meetings with candidates to discuss action plans, review and feedback forms and evidence, in a timely manner.
* Agreeing assessment plans with the candidates and completing action plans on every occasion.
* Fully briefing candidates on the assessment progress
* Conducting the assessment in accordance with centre policy.
* Assisting the candidates to arrange workplace observations, simulations and other assessment activities.
* Completing appropriate records of the assessment for the candidate's portfolio.
* Judging the evidence and making assessment decisions against their standards.
* Providing candidates with prompt, accurate and constructive feedback and completing a review and feedback form on every occasion.
* Ensuring candidate's portfolios are securely stored whilst in their possession
Record keeping
* Ensure the relevant documentation is received by the appropriate individuals
* Informing the relevant individuals of the staff/candidate's performance.
* To monitor evaluation of training courses and bring it to the attention of the training Manager if there is cause for concern.
* Ensure records are stored, archived and destroyed in accordance with the General Data Protection Regulation. Maintaining records of the candidate's achievements.
* Instructing Administrator to update computer database records
* Candidates' portfolio records
* Confirming candidates have demonstrated competence/knowledge and completing the required documentation
Training
* Attending training sessions arranged for Trainers/Assessors as requested.
* To maintain Continual Personal Development (CPD) and you keep yourself abreast of all Legislation, policies and procedures. Undertaking and recording all CPD in a portfolio of evidence.
Complaints or Appeals
* Brining to the attention of the Quality Assurance Co-Ordinator any compliant or appeal made to them.
* Sitting on a complaint or appeal panel as requested by the Quality Assurance Co-Ordinator.
* To act as an impartial advisor to a candidate who requires assistance with an appeal or compliant if appointed in such role.
General
* To be available to the candidate/member of staff for support or advice.
* From time to time making themselves available for discussions/meetings with the scheme Co-Ordinator, IQA, EQA, Quality Assurance Co-Ordinator and operational team members/Managers.
* Confidentiality - Compliance with the Company's Confidentiality Policy is mandatory. The nature of this role means that you will have access to highly sensitive information about staff and Service Users, any breach of confidentiality could result in prosecution for an offence under the General Data Protection Regulation and/or in addition to disciplinary action taken by the Somerset Care Group which could result in summary dismissal for gross misconduct.
* To promote and act at all times in accordance with the Company's Equal Opportunities Policy.
* Plan training courses for all staff as appropriate, complete associated administrative tasks and maintain training records.
* Monitor and track the training programme for each member of staff to meet professional competence required by The Care Act 2014, report any identified training attendance concerns to the Training Manager and Registered Managers.
* Track and monitor the evaluation process for each new member of staff, plan evaluations for new staff; report any identified attendance concerns to the Registered Care Managers.
Person Specification
· Ability to establish, priorities, work indignantly and proceed with objectives without supervision.
· Ability to be flexible in their working approach.
· Demonstrate good communication skills.
· Demonstrate a professional working attitude and represent the Company in a professional manner.
· Demonstrate commitment to CPD.
· Ability to handle and resolve recurring problems or seek advice from your line manager.
· Demonstrate the ability to deliver a presentation within a classroom/group-based environment and some elements of live online training in Health and Social care.
· Demonstrate the ability to support, advice and motivate candidates/learners.
· Demonstrate the ability to overcome barriers to learning and adapt delivery to meet the candidates/learners needs and keeping candidates/learners informed of their progress.
· Demonstrate occupational competence to a level equal that they wish to assess or above the qualification level they are to assess.
· Demonstrate a thorough working knowledge of the RQF.
· Demonstrate a thorough working knowledge of the assessment process.
Somerset Care Limited is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are an Equal Opportunity employer and welcome applications from all individuals. As this position involves "regulated activity" (as defined by the Safeguarding Vulnerable Groups Act 2006) an Enhanced DBS check will be undertaken.
It's a criminal offence for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. Somerset Care is committed to the safeguarding and promoting the welfare of adults and children at risk.
Job Types: Full-time, Permanent
Pay: £25,500.00-£28,200.00 per year
Benefits:
* Company pension
* On-site parking
* Referral programme
* Store discount
Work Location: In person