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ROLE: Facilities Management Service Coordinator
LOCATION: Swanwick, Southampton
At Mitie, our people are our greatest strength. Our promise is to create a place to work where you can thrive and be your best every day.
We're looking for a Facilities Management Service Coordinator to work alongside one of our strategic clients, providing round‑the‑clock, on‑site engineering and facility support within a critical control‑room environment.
Role Responsibilities
1. Provide proactive monitoring, fault identification and oversight of critical systems and infrastructure.
2. Enable effective response plans for incidents, ensuring safe resolution and minimising operational impact.
3. Lead reactive responses to emergency events such as fire, flood, and power outages, ensuring clear and timely customer communication.
4. Deliver accurate communication and escalation to internal teams and external stakeholders.
5. Administer planned and reactive maintenance activities, including subcontractor coordination and emergency callouts.
6. Work closely with the wider team to design, develop and test scenario‑based training exercises.
7. Carry out duties as an Electrical HV Authorised Person for the site.
8. Support and control planned maintenance works including electrical switching operations.
Required Qualifications
Applicants must meet the below requirements for the role:
9. Well‑rounded and experienced Electrical Engineer.
10. Recognised electrical qualifications including: City & Guilds Parts 1 & 2 City & Guilds 18th Edition IEE Wiring Regulations
11. Strong knowledge of mechanical systems and familiarity with a range of maintenance equipment.
12. Confident to attain Electrical Approved Person (HV) status in the near future.
13. Able to start within a maximum of four weeks and hit the ground running.
14. Good knowledge of BMS‑based engineering applications and the ability to work independently.
Working Pattern
A typical monthly shift rotation includes:
15. 2 days on / 2 nights on / 4 days off
16. 2 days on / 2 nights on / 10 days off
Shift times: 06:30–18:30 / 18:30–06:30
What's in it for you?
17. Opportunities for career development within a critical, high‑profile environment.
18. Support to grow your technical capability, including HV AP training.
19. A place where your expertise is valued, and your contribution directly supports a mission‑critical service.
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There's a place for you at Mitie — join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Zehdan Raja at .