Location
Birmingham – Bullring Store, Birmingham
Department and Contract
Retail Department – Permanent contract.
Hours of Work
* Full time – 35 hours a week
* Variable hours available
Salary
£13.45 per hour.
Responsibilities
You will be responsible for providing excellent customer service, supporting customers and processing sales at payment points in an efficient and friendly manner. You will also support in replenishing stock, maintaining merchandising stands and tidying item displays. You will use effective selling skills to highlight promotional items to customers and help achieve sales targets whilst maintaining high standards of professionalism with a ‘customer first’ approach.
Requirements
* Pro‑active and positive individuals with a customer focus.
* Proven sales experience working in a similar role.
* Excellent customer service, organisation and communication skills, including active listening and the ability to be assertive and persuasive when required.
* Ability to work flexibly, including evenings and weekends – the weekly rota will be communicated in advance.
Equality Statement
Aston Villa Football Club celebrates the diversity of its Club and embraces equal opportunities for all. We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.
Safeguarding Statement
Aston Villa Football Club is fully committed to safeguarding children and adults at risk across its Club. The club adheres to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see the safeguarding information on the club website.
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