Company Description
Situated in the historic city of Liverpool the Novotel Liverpool city Center is a stylish 4-star hotel located in the heart of the city placing you next to some of the UK's best sporting, musical, and commercial attractions. Just a stone throw away you can experience art and history at the Albert Docks, or why not visit the cities' nightlife scene down at Cavern walks or why not try one of many award winning restaurants. Novotel is a great choice for both families and business workers looking to escape.
Guests can relax and enjoy a delicious meal in our stylish Ropewalks bar and restaurant, which serves freshly cooked local and international cuisine as well separate choices for kids. Why not unwind in the bar where we serve a full array of drinks. The hotel boasts ten spacious meeting rooms with facilities to suit different needs, We also have a separate welcome area where you can gather before moving to your meeting room making this an ideal place for your business needs.
Job Description
Food and Beverage Team Leader Job Description
We are looking for a dedicated, creative food and beverage Team Leader to join our team. The responsibilities of the food and beverage Team Leader include managing food and beverage operations and standards, adhering to budgets, hiring and training food and beverage staff, and handling customer complaints.
To be a successful food and beverage Team Leader, you should have excellent customer service and problem-solving skills, as well as experience with designing menus. Ultimately, a top‑notch food and beverage Team Leader should be skilled at ordering just the right amount of inventory to last until the next delivery.
Food and Beverage Team Leader Responsibilities:
* Designing delicious and attractive menus and continuously making improvements.
* Forecasting, planning, sourcing, and ordering drink supplies for the Bar & Front of house.
* Building positive relationships with food and beverage vendors.
* Adhering to the food and beverage budget.
* Managing daily food and beverage operations.
* Following food and safety regulations.
* Maintaining positive customer relationships, processing complaints, and responding to customer needs.
* Assisting with marketing events.
* Creating and enforcing restaurant policies, targets, and KPIs.
* Hiring, training, and managing food and beverage staff.
Food and Beverage Team Leader Requirements:
* Minimum of 3 years experience in the hospitality industry, with an emphasis on food and beverages.
* In-depth knowledge of the food industry.
* Strong working knowledge of related computer software, including restaurant management software.
* Ability to adhere to budgets and meet financial targets.
* Exceptional organizational, leadership, problem‑solving, and communication skills.
* Ability to forecast food and beverage needs.
* Excellent customer service skills.
* Great delegation skills.
Additional Information
Benefits:
* Employee benefit card offering discounted rates at Accor worldwide up to 70% off
* Free Bonus Breaks Voucher (complimentary stays in UK)
* Friends & Family Rates
* 28 days of paid holidays per year (pro rata)
* Eye Test Vouchers
* Learning programs through our Academies
* Cycle to work scheme
* Employee Vivup program with direct access to GP, high street discounts and many more
* Discounted or free food
* Work based Pension
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