Are you an organised and enthusiastic person looking to take the next step your career in a warehouse environment?
Join a thriving garden centre as a member of our diverse and hard-working Online Department! We are looking for a new Online Supervisor to support the Online Manager in overseeing the end-to-end online fulfilment and internet warehouse operations. As the Online Supervisor you will lead and support the team in daily operations, maintaining stock control and system accuracy.
Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices.
* Free onsite parking
* 15% Staff discount (Increase to 20% after 5 years of service)
* Training and development with opportunities to forge a career with us
* Pension plan
* Holiday entitlement of 28 days, including bank holidays
Store: Bagshot
Department: Online Warehouse
Contract: Full time
Includes: Monday to Friday with a rota’d day off each week and alternate weekends
Hours: 37.5 hours per week
Key Responsibilities and Duties
* Supervise daily online and warehouse operations, including picking, packing, booking-in, stock movements, and dispatch
* Work closely with customer service teams to resolve any customer queries or order issues promptly
* Monitor inbound deliveries, ensuring discrepancies are investigated and resolved
* Maintain accurate stock control across inventory systems
* Ensure the warehouse is kept in a state to promote efficient daily operations
* Safely operate warehouse vehicles and equipment
* Supervise and support assistants, motivating and coaching team members to perform well consistently
* Maintain a clean, and safe working environment
* Management of online product listings, stock availability, and different online marketplace platforms
Key Skills and Competencies
* You are enthusiastic and approachable
* You are willing to develop and learn
* Strong attention to detail
* Previous experience managing a team
* 2-3 years prior experience within a warehouse/order fulfilment role
* Abilities to identify and solve operational issuesA valid forklift license is preferred but not a strict requirement
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