Looking for a retail role where you can help people, learn new skills, and be part of a team that loves the outdoors? Were hiring Sales Assistants to: Give friendly advice to customers Get full training on specialist services like boot fitting and gait analysis Enjoy 40 60% discount on top outdoor brands Weve got a mix of hours available on fixed-term contracts until March 2026, so you can find the role that fits around you. Sound interesting? Read on to learn more. About us We believe lifes better when its lived outdoors. Whether its hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But getting out there starts with having the right kit and thats where you come in. We're looking for a Sales Assistant known in our team as a Customer Advisor to help support all kinds of adventure. From experienced hikers to weekend walkers, youll give friendly, helpful advice and make sure they find the gear that suits them. Were part of the Cotswold Outdoor Group, which also includes Runners Need and Snow Rock. Together, we offer trusted outdoor brands, expert advice, and a real commitment to protecting the planet. Whether its your first job or your next step, weve got great opportunities to learn, grow, and be part of something bigger. What youll be doing As part of our store team youll be working with friendly people who enjoy the outdoors, just like you. Youll help customers reconnect with nature by making sure they leave with the right kit, whatever the elements throw at them. Each day you can expect to: Deliver a standout shopping experience by understanding each customers needs and helping them find the right outdoor gear Take pride in the stores appearance and work with your team to create a welcoming and inspiring environment for every customer Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting well give you all the training you need to support every customers journey Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most Take advantage of regular learning and development opportunities whether youre starting out or aiming to progress, were here to help you grow. Were looking for someone who Enjoys helping people and providing great customer service Communicates well and can talk to different kinds of people Is organised and can handle more than one task at a time Is eager to learn about the outdoors and the products we sell What youll get from us We know that great people make a great team, so we make sure you feel valued and supported. Heres what youll get when you join us: Starting salary of £12.46 per hour (£10.45 per hour if youre under 21) Support for your wellbeing with free, confidential help available any time through our Employee Assistance Programme Ongoing training and learning including expert sessions from top outdoor brands and our in-house development team to help you grow your skills and confidence 40 60% discount on our full range of outdoor clothing and gear Up to 33 days holiday (depending on your role and hours) with the option to buy more Yearly bonus of up to £750 (based on how many hours you work) Discounts on everyday essentials like shopping, dining, fitness and entertainment through our perks platform Everyones welcome We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. Were looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so dont wait too long to apply.