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Customer support advisor

Daventry
Permanent
ROSE & YOUNG RECRUITMENT LTD
Customer support advisor
Posted: 10 December
Offer description

Customer Support Advisor, Daventry Salary £27,000 per annum Hours 9 am – 5 pm (1-day remote working) (Excellent company benefits – Life Assurance/Pension/Cycle to work scheme/Private Medical/Incapacity Benefits/Employee Assistance) This role will be providing in-house technical support/coordination across our clients business to support the correct specification, monitoring, and delivery of products. The team is responsible for ensuring that the service levels are upheld, aiding internal colleagues, external clients, and customers with technical-related queries. As Technical Services Coordinator, you will provide support to clients, colleagues, and partner companies within our technical department. You will provide a focused team effort, deliver a high level of administrative expertise, and provide exceptional customer service to prospective clients. Your primary focus will be to ensure the technical department runs effectively by checking and processing technical communications, persistently delivering a high standard of technical documentation through checking and authoring processes, as well as providing administrative support. Also, you will convey a professional and competent approach to your duties, deliver high standards of work in a timely fashion whilst demonstrating the Company’s objectives and core organisational values. This is an excellent position for someone that enjoys working as part of a...

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