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Commercial Claims Handler – Bromsgrove
Full-Time, Permanent HYBRID working
£30,000-£32,000 depending on your previous commercial insurance experience
Are you an experienced claims handler with a passion for delivering excellent customer service? We’re looking for a confident and detail-oriented Commercial Claims Handler to join our friendly and dynamic team in Rubery.
About the Role
As a Commercial Claims Handler, you’ll be responsible for managing a portfolio of commercial insurance claims from first notification through to settlement. You’ll work closely with clients, insurers, and other stakeholders to ensure claims are processed efficiently and fairly, always maintaining a high standard of service.
Commercial Claims Handler Key Responsibilities
* Handle a caseload of commercial claims including property, liability, and business interruption
* Liaise with insurers, loss adjusters, and clients to progress claims effectively
* Provide regular updates to clients and support them throughout the claims process
* Maintain accurate and up-to-date records on our claims management system
* Ensure compliance with FCA regulations and internal policies
Skills and Experience
* Previous experience in commercial claims handling (minimum 2 years preferred)
* Strong knowledge of commercial insurance products and claims processes
* Excellent communication and negotiation skills
* High attention to detail and organisational abilities
* Ability to work independently and as part of a team
* Proficient in Microsoft Office and claims management system
* Experience working in an FCA environment
In return, you can expect to receive a competitive basic salary and a supportive, collaborative working environment with opportunities for career development and training. They offer flexible working and HYBRID options. If you think you have the relevant insurance experience, please click APPLY with your updated CV, and we will be in touch.
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