Overview
We are seeking an experienced Head of Service to lead and manage a key service area within children's social care.
Reporting to the Assistant Director, you will provide strategic and operational leadership to ensure the delivery of high-quality services that improve outcomes for children, young people, and families.
You will oversee a team of managers, build strong partnerships across local agencies, and champion best practice, safeguarding, and inclusion. This role offers an opportunity to contribute to strategic business planning and influence service delivery in a dynamic environment focused on continuous improvement and positive outcomes for vulnerable children.
Responsibilities
* Support the Assistant Director in leading and managing a service area such as Safeguarding, Children in Care, Adoption, or Early Intervention services
* Develop and implement strategic business plans aligned with organisational priorities
* Manage, supervise, and support a group of Team Managers and their social work teams
* Ensure compliance with legal, regulatory, and ethical standards
* Promote equality, diversity, and inclusion within the service
* Build and maintain effective partnerships with local agencies, schools, and community organisations to improve service outcomes
* Lead performance management activities to ensure timely, effective, and high-quality service delivery
* Foster a culture of professional challenge, good practice, coaching, and mentoring
* Manage resources effectively, balancing demand and capacity, and supporting workforce development
* Oversee consultation and engagement processes involving children, young people, and carers
* Support HR processes including recruitment, supervision, and performance review
* Undertake other duties as required by the Assistant Director in line with the role's seniority
Qualifications and Experience
* Proven senior leadership experience in children's social care or a related statutory service
* Strong understanding of safeguarding legislation, child protection, and social care regulations
* Experience managing multiple teams and leading managers in a complex environment
* Ability to develop and implement strategic plans and service improvements
* Excellent stakeholder management and partnership-building skills across statutory, voluntary, and community sectors
* Commitment to promoting equality, diversity, and inclusion
* Skilled in performance management, risk assessment, and resource allocation
* Strong communication, coaching, and mentoring abilities
* Experience with HR policies, procedures, and staff development
* Ability to lead change and foster a culture of continuous improvement
* Professional qualification in social care or related field essential
Additional Information
* Hours: Full-time, 37 hours per week
* This role requires an enhanced Disclosure and Barring Service (DBS) check
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