Join Bella di Notte as a Customer Care Advisor (3 days a week)
Bella di Notte is known for beautifully made clothing, exceptional service, and a loyal customer base who value quality and personal attention. We’re looking for a warm, confident Customer Care Advisor to join us three days a week.
This role will be primarily based in our store, where you’ll provide thoughtful, attentive service to customers who appreciate expertise, discretion, and a welcoming atmosphere. You’ll also support our customer care team with occasional phone and online enquiries.
What The Role Involves
* Offering a warm, professional welcome to customers visiting our shop
* Providing knowledgeable guidance on fit, fabrics, and styling
* Assisting with purchases, exchanges, and gift wrapping
* Providing professional bra fitting guidance with sensitivity and confidence
* Maintaining a beautifully presented shop environment
* Supporting customer enquiries by phone, email, and online when needed
* Building strong product knowledge to give confident, considered recommendation
This is a role for someone who enjoys meaningful interactions, takes pride in high standards, and understands the importance of a calm, reassuring presence.
What You Will Bring To The Role
* Experience in retail or customer service
* A polished, friendly manner and excellent communication skills
* Confidence supporting customers both in person and over the phone
* Strong organisation and attention to detail
* A positive, proactive approach and willingness to support the wider team
Why Bella di Notte?
At Bella di Notte, we are part of WCF and we are proud to be an employee‑owned business. When you join us, you’re not just a number, you’re part of a team that values respect, quality and excellence.
Benefits
The benefits we offer include:
* Holiday entitlement including bank holidays
* Staff discount across WCF brands
* Bella di Notte product discount
* Free parking
* Training and development opportunities
* A supportive, welcoming team environment
* A varied role with a strong focus on in‑store service
Interested?
If you enjoy offering thoughtful, high‑quality service and would like a flexible part‑time role within a friendly and established brand, we’d be delighted to hear from you.
#J-18808-Ljbffr