Company Overview
Crestwood of Lymington is a dedicated Home Interiors company based in the heart of the New Forest. We pride ourselves on providing comprehensive interior solutions, from design to installation, while fostering a family led team environment that values quality and customer satisfaction. For 25 years our family business has been creating and providing beautiful whole house interiors for our loyal and new customers in the New Forest and beyond. We specialise in Kitchens / Bathrooms / Fitted bedrooms / Flooring / Curtains / blinds / shutters and much more. We are the areas largest and leading Home interiors company. With a dedicated team of professional creators and installers.
Summary
We are seeking an organized and proactive Administrator to join Crestwood of Lymington in our Kitchen and Bathroom department. This role is vital in supporting our daily operations and ensuring seamless communication within our team. The successful candidate will be based in our showroom in Lymington, contributing to our mission of delivering exceptional interior services.
The successful candidate will have the ability and confidence to liaise directly with customers in the showroom, with the aim of engaging customers in our services of design and quality. Thus leading to the next stage of meeting with our design team either within the showroom or on site with the customer.
Responsibilities
To greet customers as they enter the showroom and help with departmental product enquires and direct customers to the other departments and specialist colleagues. Support customers with product knowledge, guide customers around the showroom displays and discuss the options available. Provide literature and brochures for the customers.
Maintain a clean and organised showroom, keep samples and brochures up to date. Liaise with head of design and the team each week regarding diary entries and dates free for new project measures/meetings. Check, sign off and file supplier Invoicing. Ordering of goods and supplies for projects.
· Dealing with remedials and returns promptly to avoid issues with customer orders.
· Get samples out ready for designers to facilitate presentations.
· Keep order/quote software up to date with order confirmations
· Record any stock on the order/quote software
· Liaising with installers internal and external to ensure dates are in the fitting schedule and projects are kept on track
· Dealing with deliveries into the warehouse, checking correct goods have arrived and are in good order, labelling the goods and updating the department files.
· Confirming and coordinating deliveries to site for projects
· Ensuring all files on software and department are kept up to date for projects
· Liaising with internal departments to ensure orders and fitting/delivery dates are inline with main project schedule
· Support the design team where required
Skills
· Highly organized
· Experience and knowledge of the kitchen and bathroom industry
· Excellent communication skills and customer friendly attitude
· Sales experience, being able to discuss with in depth knowledge the showroom in a face to face environment with the customers.
· Experience working in a design environment an advantage but not essential
· Strong attention to detail
· Ability to work independently and as part of a team
· Flexible and proactive approach to tasks
· Confidence with dealing with Customers, suppliers and trades
· Process driven
· Driving licence
* Previous experience in the Kitchen and Bathroom industry, home interiors, or related industries is essential
* Reliable and punctual
* Call-To-Action
* Join our Professional friendly team at Crestwood of Lymington and help us to continue our mission to create beautiful home interiors for our valued customers. If you thrive in a dynamic environment and take pride in your work, we want to hear from you—apply now to become part of our family'
Job Type: Full-time
Pay: £25,000.00-£33,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
* Store discount
Work Location: In person