We’d love to hear from you if you’re: focused on giving great service to everyone you meet confident speaking with visitors and solving problems a team player, but also happy to work on your own initiative well-organised, adaptable, and flexible to work across different sites willing to learn new skills and work towards shared goals Service Team MemberCastle Drogo stands high above the ancient woodlands of the Teign Gorge. Inspired by the rugged Dartmoor tors that surround it, the castle was designed and built by renowned 20th-century architect Sir Edwin Lutyens. Each year, Castle Drogo welcomes over 120,000 visitors and we have an exciting programme of seasonal trails, tours, events, changing displays and exhibitions. You’ll join the Visitor Experience team and work closely alongside the Collection & House team in a varied and busy visitor-facing environment. As a Service Team Member at Castle Drogo, you’ll be supporting with the day-to-day care of the collection through preventative conservation and ensuring the castle is kept to a high standard of presentation. You’ll also be welcoming visitors to the castle, answering questions and sharing information about the stories of Castle Drogo and the work that happens to look after this special place. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 10th May 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 175259IRC175259ExeterPermanent p/t (15 hrs pw)Ends: May 10th 172.5 mi from London*Internal Applicants only* Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period. We’re looking for someone with a love of history and an eye for detail, who’s friendly and open with people. This role is about looking after an historic collection whilst engaging visitors with the Castle Drogo story and helping to make every visitor’s day memorable and enjoyable.Salary: £10,335 pro rata (FTE equivalent £25,837.50)Contract: PermanentHours/ working pattern: Part-time, 15 hours per week - averaging 2 days per week.. The role includes regular weekend working, school holidays and bank holidays to support with some of the busiest times of the year. For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. Interview date to be confirmed.Castle Drogo, Drewsteington EX6 6PBCompliance.Eligibility to Work in the UK13.25 per hour