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Analyst - Credit and Collections, Chesterfield
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Client:
Wesco
Location:
Chesterfield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
20d3697343d0
Job Views:
4
Posted:
02.07.2025
Expiry Date:
16.08.2025
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Job Description:
As a Credit & Collections Analyst, you will contact customers to discuss and manage status and payments and collaborate with internal stakeholders.
Responsibilities:
* Managing an Accounts Receivable (AR) portfolio of a cross-section of accounts across our CSS, EES & legacy Wesco businesses with ownership of several geographical ledgers, carrying out day-to-day credit control & collections functions to ensure the smooth transition of the order to cash cycle
* Communicate with customers primarily via telephone (also via email) to collect in due debt & discuss account status and actions.
* Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason.
* Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts to include within month AR Review with Sales, with potential customer & site visits
* Streamline processes and support change management opportunities for wider Credit Team
Qualifications:
* 1 year required, of experience with finance, supply chain or general business
* 1 year required, of knowledge of computer system applications:Microsoft Office, including Outlook, Excel, Access and Word, and familiarity with an ERP platform (., Oracle, DAX, AS400 required. Ability to learn house systems
* 1 year required, 3 years preferred, of commercial, business to business, credit and collection experience in a high-volume environment required
* High level of Exce and Access l knowledge preferred
* Strong written, oral communication and interpersonal skills with a positive disposition
* Strong organizational skills and solution-oriented philosophy preferred
* Ability to work independently as well as in a team environment
* Strong attention to detail with a passion for accuracy
* Willingness to accommodate temporary working hour changes as required by workflow is preferred
* Ability to prioritize tasks and demonstrate a willingness to accept new challenges is preferred
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