Customer Service Advisor
2 days ago Be among the first 25 applicants
Join Our Clients Customer Service Team – Multiple Roles
Locations: Across Regional UK Sites | Full-time - Leicestershire
Salary Range: £22,000 – £28,000 + Paid Overtime + Comprehensive Benefits + Career Development
A role with purpose. A team with pride. A future with opportunity.
At a time when meaningful work and long-term career prospects matter more than ever, our client is proud to offer opportunities for individuals at every stage of their customer service journey. Whether you’re just starting out, returning to the workforce, or looking to step into a more senior, impactful position—we’re growing their team and we’d love to hear from you.
Why Join?
Our client believes that great customer service begins with great people—and that’s why they’re investing in talent at all levels. Our roles span from entry-level to senior positions, each offering structured support, room to grow, and the chance to make a real difference to both customers and colleagues.
This is more than just a customer service / call centre job. It’s a stepping stone to a rewarding career in a supportive, high-performing environment. You'll work with a purpose-driven team that values your input, recognises your efforts, and champions your success.
What You'll Be Doing
Depending on your skills and experience, your day could involve:
* Being the first point of contact for customers via phone, email, or digital platforms
* Handling queries about orders, deliveries, billing, product updates, and service requests
* Managing complex or sensitive enquiries with care, discretion, and ownership
* Working with internal teams to coordinate solutions and improve customer outcomes
* Supporting teammates, sharing knowledge, and contributing to a positive team culture
* Identifying opportunities for service improvements or process enhancements
* Participating in quality reviews, coaching sessions, or team initiatives
Every team member plays a part in delivering reliable, thoughtful support that truly makes a difference.
What You’ll Need
We’re looking for individuals who are:
* Passionate about helping others and solving problems
* Excellent communicators with a calm, professional manner
* Comfortable using digital systems and handling real-time queries
* Highly organised with a keen eye for detail
* Team-oriented, adaptable, and willing to learn
* Experienced in customer-facing roles—whether in contact centres, customer service centres, retail, hospitality, call centres, or similar
Whether you’re applying for your first service role or bringing years of experience to the table, what matters most is your mindset and motivation.
What You’ll Gain
Our client don’t just hire—they invest. You’ll benefit from:
* Competitive salaries starting from £24,000 up to £32,500
* Paid overtime and flexible shift patterns
* Hybrid working options after probation based on performance
* Ongoing coaching and access to self-development resources
* A clear pathway for career progression, including leadership training and mentoring
* Recognition for your contributions and a voice in how they improve their service
This is a place where your growth is just as important as your output.
Start Your Next Chapter
We’re helping to build something special—a team of customer service professionals who care deeply, work collaboratively, and are proud of what they do. No matter where you are in your customer service career journey, there’s a place for you here.
To apply, please email your CV to cx@hprtalent.com
Your future starts here.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Telephone Call Centers, Retail, and Hospitality
Referrals increase your chances of interviewing at HPRtalent by 2x
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