Inside Sales Representative – Public Sector & Education (Remote)
Location: Remote
Department: Sales
Reports To: Sector Sales Lead / Chief Customer Officer
ICS.ai is a leader in AI-powered solutions for Public Sector and Education. We’re looking for a Remote Inside Sales Representative to convert marketing-generated leads into qualified sales opportunities. This is your chance to join a fast-growing SaaS company and make an impact in digital transformation.
Role Purpose
You’ll replace traditional telemarketing with a structured, personalised, and value-driven approach to early engagement. Using our MEDDIC-based qualification process, you’ll nurture prospects and book meetings that help our senior sales team close deals.
Key Responsibilities
* Lead Qualification: Follow up on inbound leads from webinars, events, and campaigns.
* Multi-Channel Outreach: Use structured sequences across phone, email, and LinkedIn.
* Meeting Booking: Schedule qualified meetings and prepare detailed briefs for senior sellers.
* AI-Driven Productivity: Use AI tools for research, call notes, follow-ups, and personalised outreach.
* Knowledge Building: Stay informed on our AI platforms, case studies, and roadmap.
* Collaboration: Work closely with Marketing and Sales to refine qualification criteria and improve conversion rates.
Essential Skills & Experience
* Customer-facing experience in inside sales, SDR/BDR, telemarketing, recruitment, or fundraising.
* Strong verbal and written communication skills.
* Ability to manage multiple leads and follow-ups concurrently.
* Comfortable working to activity and outcome targets using CRM tools.
* Interest in technology and AI solutions.
Desirable:
* Experience in B2B SaaS sales.
* Familiarity with UK Public Sector (Local Government, HE/FE).
* Knowledge of MEDDIC framework and CRM systems.
Perks & Benefits at ICS.ai
* Remote & flexible working
* 25+ days annual leave + bank holidays
* Private healthcare & wellbeing programs
* Professional development & training opportunities
* Laptop & home office allowance
* Pension contributions
* Employee referral bonuses
* Opportunity to work with cutting-edge AI solutions
Apply today and help us transform engagement in the Public Sector and Education with AI-powered solutions!