Job Description
Customer Success Manager - Ad Tech
We have partnered with a digital campaign optimisation platform that helps media teams squeeze more performance out of their existing resources. They aggregate data from multiple advertising channels (search, social, display) to spot hidden inefficiencies and campaign waste, giving teams actionable insights to boost ROI without increasing spend. Think of them as the performance detective for your digital advertising—finding and fixing problems you didn't even know existed.
Overview of the role
In this Customer Success Manager role, you'll be the bridge between clients and campaign excellence—nurturing relationships while ensuring their media campaigns hit their performance targets. You'll develop fluency across search, social, and programmatic advertising, collaborating with experienced team members to craft compelling reports, presentations, and strategic insights.
Perfect for early-career professionals from digital marketing, media, or account management backgrounds who are ready to level up their skills in performance marketing and become true channel experts.
Key Responsibilities
• Maintain strong client partnerships through responsive communication and proactive relationship management.
• Engag...