Role Overview
As a Junior Call Centre Agent, you will be the first point of contact for our clients and customers. You will assist in promoting our marketing campaigns, providing support, and delivering a high-quality service experience. This is an excellent opportunity to start your career in marketing and gain hands-on experience in client engagement.
Key Responsibilities
* Handle inbound and outbound calls professionally and efficiently.
* Provide information about our marketing services and campaigns.
* Assist customers with queries, complaints, and feedback.
* Update and maintain accurate client records.
* Work closely with the marketing team to support ongoing campaigns.
* Meet daily and weekly performance targets.
Skills & Qualities
* Excellent communication and interpersonal skills.
* Positive, energetic, and enthusiastic attitude.
* Ability to work in a fast-paced environment.
* Strong organisational skills and attention to detail.
* Willingness to learn and develop in a marketing-focused role.
What We Offer
* On-the-job training and career development opportunities.
* Experience working in a fast-paced marketing environment.
* A supportive and friendly team.
* Exposure to client engagement and marketing campaigns.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work authorisation:
* United Kingdom (required)
Location:
* Liverpool L1 0BP (required)
Work Location: In person