Spa Manager Hotel, Spa and Health club - Bristol up to £38,000 We have an exciting opportunity for a passionate and driven individual to lead our Spa Team as Spa Manager. This is your chance to take ownership of a thriving spa environment and deliver exceptional experiences that truly make a difference to our guests' wellbeing. Our client is a stylish hotel with pool, health club, award winning restaurant and luxurious Spa, just outside Bristol and within a couple of miles of the City Centre. About the Role As Spa Manager, you will be at the heart of our operation, ensuring every guest enjoys the highest standards across treatments, facilities, and service. You'll lead, inspire, and develop a diverse team, creating an environment that is welcoming, professional, and results-driven. This is a hands-on leadership role where no two days are the same; you'll balance operational excellence with commercial performance while continuously enhancing the guest journey. Key responsibilities Lead and inspire your team to create a warm, safe, and welcoming environment for every guest Take full operational responsibility for the Spa, ensuring exceptional standards throughout Deliver an outstanding end-to-end guest journey, from arrival to departure Drive performance across treatments and memberships through innovative ideas and initiatives Collaborate with other hotel departments to seamlessly integrate the spa experience Handle guest enquiries, feedback, and complaints with professionalism and care Ensure full compliance with health & safety standards Identify opportunities to grow revenue and maximise the spa's commercial success About you You're a natural leader with a genuine passion for Spa, fitness, and wellbeing and know how to bring that energy to your team. You will: Have proven experience managing at a similar level Be highly organised with the ability to multitask in a fast-paced environment Build strong relationships with both guests and colleagues Communicate confidently and effectively at all levels Thrive in a customer-focused environment with high standards Lead by example, always going the extra mile If you're someone who takes pride in delivering exceptional experiences and enjoys motivating others to do the same, we'd love to hear from you. What We Offer In return, we offer a rewarding role with excellent opportunities for career development, along with a comprehensive benefits package: Competitive salary (dependent on experience) Stream - access up to 40% of your earned wages weekly 28 days annual leave (rising to 33 days after 5 years) Health cash plan Employee Assistance Programme Enhanced maternity & paternity pay Apprenticeship opportunities Generous employee discounts Pension & life assurance Long service rewards (including free meals and stays) Bespoke training and development programmes A supportive, engaging, and inclusive working environment Interviews available immediately