Overview
Night Porter, Hotel du Vin – £12.65 Per Hour, 40 Hours – Permanent Contract – Stratford Upon Avon
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.
Responsibilities
* Oversee the hotel operations during the night, managing guest expectations and maintaining brand standards.
* Take responsibility for the Food & Beverage Department during the night, welcome guests in a friendly and helpful manner, keep public areas immaculate, and prepare meeting and event spaces for the next day.
* Assist guests with luggage, handle inquiries, and carry out nightly Health and Safety audits.
* Be organized and an excellent communicator.
Qualifications
* Experience of working in a similar role is beneficial.
* Experience of night shift work is essential.
* We offer flexibility with shifts and days; interview discussions will cover shift patterns and contracted hours.
Training and Career Progression
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. Successful candidates can progress through to Night Supervisory or Assistant Night Management roles.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes to support your career development.
* High Street Discounts on a range of shops, experiences, holidays, and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans (dental, optical, medical and more) from £5 per month.
* Referral schemes that pay up to £1500.
* A comfortable uniform and wellbeing initiatives including Wellness & National Campaign Days.
* Wagestream – access to earned wages in real time.
* Complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
* We are a proud sponsor of The Brain Charity and offer an Employee Assistance Programme – free, confidential advice 24/7 for you and your family.
Our Sustainability Goals
* 100% of electricity generated from renewable energy.
* Recycle a minimum of 70% of hotel waste.
* Chemical-free cleaning in bedrooms and public areas; eco-friendly kitchen cleaning using enzyme-based systems.
* Volunteer to work for sustainable charities 2 days per year on full pay.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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