Job Description
Night Manager, 4* Hotel, East London
JWR is recruiting for a Night Manager for a beautiful waterfront 4* hotel in London Docklands
Role details
* Night Manager
* East London hotel
* 4* property, less than 300 bedrooms
* £30,000 + upsells, commissions and a fantastic benefits package
Night Manager beneftis
* Discounted hotel room rates for you and your friends & family
* An additional day's leave for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount across the company
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream - choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty saving you over £1000 per year
Duties for the Night Manager
* The principal responsibility is safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 7pm to 7am
* You will manage a team ensuring each member is effective, trained and developed
* Being the main point of contact for all in-house and external guest queries and requests during the night
* Liaising with all departments and ensure swift and efficient communication across the hotel
* Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
* Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary departments
Requirements
* Currently working in an hotel reception in a Supervisory or above role
Please get in touch if this sounds like you, thank you!
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