We're Hiring! Maternity Contract - 12 Months
Sales Account Manager - Internal Business Development Team
Location: Kingston, Milton Keynes. Office-based with some flexibility
Reports to: Commercial Director / Business Development Director
Are you a people-person with a knack for building strong relationships and driving sales? Do you love the idea of working with a forward-thinking company that values integrity, teamwork, and innovation? If so, we'd love to hear from you!
We're looking for a Sales Account Manager to join an Internal Business Development Team - someone who can help the company grow their revenue and margins while delivering top-notch service to their valued customers.
What's the role about?
As a Sales Account Manager at this food service and hospitality company, you'll be at the heart of their sales administration activity - managing and growing key accounts, developing new opportunities, and helping them stay ahead of the curve in the foodservice equipment industry. You'll work closely with distributors, contractors, and wholesalers, and you'll be a key player in growing both their current channels and exploring new ones.
This is an internal, desk-based role (phone, video, email), but it's anything but boring. You'll be building strong relationships and having real impact-right from your desk.
What you'll be doing:
* Responding to customers/making calls/replying to emails.
* Business Central administration (adding and removing contacts and updating marketing preferences.
* Preparing quotes for existing and new customers.
* Managing the various inboxes, delegating where necessary and dealing with relevant queries
* Dealing with new accounts and keeping track of dates opened.
* Using phone and email to stay connected and keep communication efficient and professional
* Meeting and beating sales targets (aim for at least 10% YoY growth!)
* Supporting key account development and onboarding new clients
* Keeping the CRM system up to date with accurate customer and project information
* Preparing sales reports and forecasts
* Contributing to marketing campaigns and strategic projects
* Ensuring all your work aligns with the company's quality standards and health & safety policies
* Playing your part in supporting international sales development
* Living and breathing the company's Success Code
What we're looking for:
We're after someone who's commercially savvy, personable, and highly motivated. You should be able to manage your time well, solve problems on the fly, and bring positive energy to every client interaction. You will also need to be highly organised with strong administration skills and experience.
You'll ideally have:
* A proven background in an internal sales environment, preferably in B2B environments
* Excellent communication and relationship-building skills (both written and verbal)
* Experience working in a customer centric environment
* Confidence using digital tools and CRMs to manage customer data and pipelines
* Strong organisational skills and attention to detail
* A passion for delivering a great customer experience
* Strong administration experience to include working with MS Office.
* A can-do attitude, the ability to work independently and collaboratively, and a genuine desire to succeed
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 5th year running!).
Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.
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