Medical Receptionist / Administrator – Physiotherapy Clinic - Stirling
Nurse Seekers are proud to be recruiting on behalf of a thriving, well-established physiotherapy clinic seeking a friendly, highly organised and motivated Medical Receptionist/Administrator.
This is an excellent opportunity for a proactive individual who enjoys working in a patient-focused environment and plays a key role in ensuring the smooth and efficient running of a busy clinic.
The Role
You will be the first point of contact for patients and visitors, delivering exceptional customer service while providing comprehensive administrative support. This position requires strong organisational skills, attention to detail and the ability to multitask in a fast-paced healthcare setting.
Key Responsibilities
Welcoming patients and managing check-in procedures
Scheduling appointments, follow-ups and consultations
Handling phone, email, website and social media enquiries
Coordinating diaries with physiotherapists to optimise clinic capacity
Maintaining accurate patient records in line with GDPR and compliance standards
Supporting billing, invoicing, insurance claims and payment collection
Overseeing daily administrative operations and clinic supplies
Ensuring a clean, organised and welcoming reception and waiting area
Assisting with quality assurance and continuous service improvement
The Ideal Candidate
Previous experience in a medical receptionist or healthcare administration role
Understanding of physiotherapy or clinical environments
Strong communication and interpersonal skills
Confident using clinic management systems and electronic health records
Excellent organisational and time-management abilities
Professional, compassionate and patient-focused approach
Benefits
Competitive salary with performance incentives
Ongoing professional development
Supportive and positive working environment
Opportunity to contribute to the continued growth of a successful clinic
If you are dedicated, personable and passionate about delivering outstanding patient care through excellent administration, apply today or contact Nurse Seekers on (phone number removed)