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Customer service administrator

Raunds
Permanent
Impact Recruitment Services
Customer service administrator
Posted: 20h ago
Offer description

Job Description

Customer Service Administrator\n\nRaunds\n\nLong term ongoing temporary\n\nFull-time hours\n\n£12.37 per hour (will increase after 12 weeks to £13.61) plus overtime available\n\nAre you an organised individual able to prioritise a heavy workload?\n\nAre you technically minded and able to solve problems?\n\nAre you an efficient administrator who pays great attention to detail?\n\nIf this sounds like you and you're available immediately we'd like to hear from you!\n\nKey responsibilities & duties of the Customer Service Administrator include: \n\nDealing with enquiries from internal customers over the telephone and via email.\nLogging issues and problem solving.\nFollowing procedures and processes to resolve customer issues.\nAdministrative tasks, including updating systems and sending emails.\nRaising credits. \n\nSkills and Experience required for the Customer Service Administrator include: \n\nA confident communicator with an excellent telephone manner.\nEfficient administration skills and good attention to detail.\nAbility to use own initiative with a can-do attitude.\nAbility to remain calm under pressure.\nIT Literate including Outlook, Excel, Word\nFlexibility, as overtime and weekends are occasionally required.Additional details:\n\nRotational shifts: 8am-...

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