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Hospitality Operations Manager (Hiring Immediately), Chester
Client: wagamama
Location: Chester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
4
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Assistant General Manager | Full Time
At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, we celebrate Asian food brought to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The role:
As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service, always striving to exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.
Benefits include a competitive salary, £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream for up to 30% of earnings before payday, a dedicated 6-week training program, free Wagamama food allowance on shifts, discounts at Wagamama and other TRG brands, internal progression opportunities towards becoming a General Manager, wellness support, family-friendly policies, and financial wellbeing support.
What we look for:
* An experienced hospitality manager capable of leading a restaurant team with positive behavior and performance in a fast-paced environment.
* Strong communication skills with the ability to have meaningful conversations and support your team.
* Experience understanding and analyzing restaurant financial performance and managing budgets.
* Leadership skills to develop and performance-manage your team.
* A proactive problem solver who can think quickly and make decisions.
The Wagamama way:
Our philosophy of kaizen — continuous improvement — influences everything we do, from food to work practices, with a focus on freshness and sustainability. We celebrate differences, value personality over perfection, and foster trust and open communication, creating safe spaces for everyone.
Join us and dish up what makes you different. Be you, be Wagamama.
Wagamama is proudly part of Disability Confident.
*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages and are at guests' discretion.
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