Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. We’re currently seeking a dynamic and highly motivated Operations Administrator to join our Head Office Team. If you’re looking for a fast-paced, varied role where you can make a real impact, this is the opportunity for you. The role will be based in our Prestwich office and with a starting salary of £24,000. Let's talk about the role, it involves: As an Operations Assistant, you’ll play a vital role in supporting the business, ensuring the smooth day-to-day operation of our departments. You’ll assist with administrative projects, operational efficiencies, and cross-team support, making this a highly varied role with plenty of room for growth and development. Key Responsibilities; Provide general administrative support to ensure efficient business operations Manage and process invoices for the sales side of the business Maintain and update solicitor records for transaction tracking Assist in preparing figures and reports Collate and report weekly figures across all departments Monitor and manage online reviews to maintain our positive reputation Manage aged debt for Sales and Lettings Administer Subject Access Requests System Onboarding Administration Support We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals who qualities such as: Proven experience in an operational or administrative role, ideally within property management or a related industry. Strong organisational skills, with the ability to manage multiple tasks and projects simultaneously. Excellent communication skills and the ability to build relationships across all levels of the business. High level of professionalism, with a keen eye for detail and the ability to handle sensitive information confidentially. Proactive, solution-focused approach with a drive to improve efficiencies and support business growth. At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDLife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Full training will be given to ensure you are fully conversant with regulations surrounding lettings. Join us and experience a workplace that truly values you. Apply today!