Duties/Responsibilities
Relief Security officer for Reading, Slough & West London, Driving license essential, access control, incident reporting. The successful candidate will be covering both Corporate and Operational sites.
Location: Relief Security Officer Reading, Slough & West London
Salary: £31449.60
Working hours: Relief Shifts - 4 out 7 shifts per week 48 hours per week
Contract Type: Perm Full Time
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role overview:
This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided whilst doing this.
What you'll do:
1. Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
2. Always display excellent situational awareness.
3. Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
4. Be aware of protest and demonstration activity and respond/escalate as appropriate.
5. To actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
6. To be fully conversant with all operating procedures and always follow them.
7. Assist as instructed during major incidents.
8. Always display your SIA licence whilst on duty.
9. Maintain accurate records/logs and submit reports as instructed.
10. Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
11. Use communication tools (radio/phones) in a confident and clear manner.
12. Carry out any other reasonable request as required
Person Specification
Who you'll be:
13. Clearance to BS7858
14. SIA Licence – Security Guard (SG)
15. SIA Licence – Door Supervisor (DS) (if applicable to scope)
16. SIA Licence – CCTV (if applicable to scope)
17. First aid qualification
18. Customer service experience
19. Written and verbal communication required to meet deliverables of role
20. Experience of using IT software (Word, Teams, Outlook)
21. Reliable, punctual and approachable.
22. To take pride in your appearance at all times
23. Flexible in the approach to daily duties
24. Ability to prioritise tasks and work under pressure
25. Comfortable to work alone using initiative and work as part of a team
Benefits
Benefits:
26. 20 Days holidays + Bank holidays
27. Holiday Buy Scheme - up to 5 days a year
28. Industry leading Maternity & Paternity Policies
29. Refer a Friend scheme – worth £500 per referral
30. GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
31. Extensive Learning & Development opportunities, including opportunities for progression.
32. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
33. Bike To Work Scheme
34. Paid volunteering and charity days
35. Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
36. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.