Contract: 12-Week Training Programme
Hours: 37.5 hours per week - weekday and weekend availability required
Location: Various stores across South East London
Recruitment Partner: grace.elsmore@boots.co.uk
Are you ready to elevate your retail career? At Boots, we’re looking for strong, people-focused and commercially minded leaders to join our 12-week Store Manager Training Programme, designed to prepare you for full accountability of your own store.
During the programme, you’ll gain hands‑on experience across a range of locations, learning from experienced leaders and building the capability to lead busy retail environments with confidence. You need to be flexible to travel between locations during the training period. Following training, opportunities are available across South East London.
Success in this role comes from decisive decision‑making, consistency in approach, and a willingness to lead from the front.
Reporting to the Area Manager, you’ll play a pivotal role in bringing energy, driving performance and building a strong culture of accountability and teamwork within your store.
You’ll be trusted to set clear standards, manage performance confidently, and ensure your store operates safely, legally, and profitably at all times.
We welcome applications from experienced Store Managers, as well as ambitious Assistant Managers who are ready to step up, take on greater responsibility and accelerate their progression through structured training.
This opportunity suits those who are confident operating in demanding environments and who are keen to move into store leadership, working with established teams and making an impact. If this sounds like you, we’d love to hear from you.
Key Responsibilities
* Drive store performance across sales, standards, and operational KPIs
* Create a culture of accountability, ownership, and teamwork
* Handle challenging situations professionally and confidently
* Lead, coach, and performance manage a diverse team to deliver outstanding customer service
* Maintain high operational and compliance standards
* Manage stock levels and ensure the store is well‑presented and fully stocked
* Implement training and development plans to enhance team performance
* Build a positive, motivated, and customer‑focused environment
* Identify opportunities for improvement and implement change effectively
What you’ll need to have (our must-haves)
* Proven retail management and commercial experience in a customer‑facing environment
* Resilient and calm under pressure, confident dealing with difficult situations
* Genuine interest in Pharmacy and willingness to learn, even without prior experience
* Strong decision‑making skills and the ability to hold teams accountable
* Able to coach and develop individuals and teams
* Highly organised with the ability to bring structure and discipline to daily operations
* Pride in delivering high standards and continuous improvement
* Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results
It would be great if you also have
* Experience in a similar retail environment.
* Experience in pharmacy or pharmacy operations
Rewards designed for you
* Boots Retirement Savings Plan
* Generous employee discount across Boots and partner brands for you and a family member
* Discretionary annual bonus
* Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
* Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
* 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
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