Join to apply for the Area Manager - South West role at Mountain Warehouse
Description
We are a highly successful outdoor retailer who offer quality outdoor clothing and equipment at the lowest prices since 1997. We now have over 400 stores and more than 3000 employees.
Overview
It’s the teams that make the stores. We are looking for a passionate, operational, forward thinking and people focused Area Manager to lead our teams across the South West region. Reporting to the Regional Manager, you will be responsible for the leadership of approximately 19 stores. Your key responsibilities will be to maximise store sales and profitability, focusing on operational and customer service standards, as well as building and developing a strong team through motivational leadership.
Responsibilities
* Driving sales to achieve business budget and profit growth
* Establishing and maintaining best practice in customer care
* Build a people development strategy to support succession
* Support and coach improvements in Visual Merchandising to achieve company standards
* Deliver operational compliance across your stores
* Act as a liaison between Head Office and stores, building and encouraging relations
* Ensure adherence to company procedure and policy, protecting assets and brand; build strong relationships with people partners
* Build strong relationships with key Head Office partners to develop a robust strategy
* Recruit, coach, develop and manage a high-performing team to Mountain Warehouse standards
* Visit stores on a regular cycle to ensure consistency and drive performance improvements
* Identify opportunities to grow profit by reducing costs
A typical week
* Drive Key Performance Indicators through store teams and ensure stores are commercially aligned
* Analyse business results and trends and take appropriate actions to drive sales and profitability
* Visit stores and provide clear, actionable feedback to meet business strategy
* Recognise outstanding sales performance across your teams
* Develop, share and implement best practice across the area
* Communicate regularly with the Regional Manager and Head Office
* Demonstrate inspirational leadership and positive service and management techniques
Skills, Knowledge & Expertise
* Proven successful track record in delivering service, sales and profit expectations at field level
* A minimum of 2 years field management experience, preferably in Retail or Service Sector; apparel experience is a plus
* Proven people management, communication and leadership skills
* Demonstrated ability to manage projects such as opening stores and resolving issues efficiently
Job Benefits
* Bonus scheme
* Company Car
* Pension Scheme
* 50% Employee Discount across Mountain Warehouse and Animal
* Twice-yearly uniform allowance
* Employee Referral Incentive
* Employee Assistance Programme
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