Pertemps are currently on behalf of our Client for an experienced FLM The position is based at The Range, Stafford ST18 9AR. Reporting into Shift Manager Salary £31,000 As a FLM you will: • Support the Shift Manager to achieve an efficient and effective operation, meeting goals and objectives.  • Work for continuous improvement in line with H&S guidelines and site procedures and processes • Plan, manage and adjust staffing levels to meet operational requirements • Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members • Facilitate effective communication and relationships both inter shift and other departmental functions • Reduce costs by effective management of hours and work at all times • Personal hygiene and appearance to be maintained at a professional and acceptable standard at all times • Ensure effective control of MHE usage to ensure minimal damage providing evidence of spot checks • Ensure compliance to Standard Operating Procedures (SOP's) in ecommerce • Work in collaboration with other DHL sites to maximise efficiencies and best practice • Ensure company policies are communicated, applied, and enforced • Organise and lead the focus on improved productivity levels using coaching and mentoring skills • Contribute to site continuous improvement agenda The ideal FLM will have the following skills and experience: • Experience of management at senior level • Experience of PI and CI methodologies • Understanding of best practices • Prepare KPI reports, ensuring accurate reporting to the Contract General Manager • Team Management in ecommerce • Has been trained in all First Choice Methodology • Staff management from discipline and performance measures to co-ordinating workload and hygiene Warehouse experience preferred